IT info of the University of Tartu
Requests portal
Here you can contact the UT helpdesk (IT helpdesk, e-learning, DHIS).
Status
Here you can check the information about the status of the university's IT services and planned outages.
Guides
Here you can find information on a range of computer-related topics.
Info
Popular topics
IT helpdesk most read computer help guides in the past month
News
Password manager applications
Joonas Masing 30.05.23
It is recommended to keep data for logging into the University of Tartu systems in a password manager. Password managers are secure software applications that can be used to manage and securely store passwords ...
Information security knowledge
Joonas Masing 14.03.23
We invite all employees of the University of Tartu to check their information security knowledge with cyber hygiene tests in the online environment. The aim of the tests is to highlight the main risks of everyday computer use through real-life examples and...
Digital cleanup guidelines
Imre Lall 05.02.23
Digital junk is the stuff that unknowingly but surely accumulates on our computers. Over time, various useless programs, documents and many other unwanted things appear in the machine. Therefore, using the computer becomes more cumbersome and...
News
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Artificial intelligence (AI) — Artificial intelligence (AI) is the intelligence of a machine that is used in the IT support, research and development work of the university. The page's subcategories include products Azure OpenAI API, GitHub Copilot, Microsoft 365 Copilot and Microsoft Copilot.
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FAQ turning off e-mail forwarding —From January 29, 2024 at 3:00 p.m., due to security reasons, the forwarding of @ut.ee e-mail to non-university e-mail addresses was stopped and all current forwarding was stopped. After January 29, people who have forwarded mail can only read them from the @ut.ee mailbox either through the website mail365.ut.ee and https://kiri.ut.ee or by adding the @ut.ee mailbox to the e-mail application of their computer and smart device.
More detailed information can be found on the intranet.
Instructions about adding e-mail accounts can be found in the following guides:
- Outlook setup on Windows
- Outlook setup on Mac
- Outlook setup on Android
- Apple Mail setup on Mac
- Apple Mail setup on iOS
- Mozilla Thunderbird setup
Also check Microsoft: Outlook training.
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Microsoft Teams update —The Microsoft Teams update brings significant changes to the user experience and features. Starting March 31, 2024, all classic Teams users who have not yet switched to Teams will receive the new upgrade. Until that day, users can continue using Teams Classic Teams, but we recommend that you migrate to the new Teams as soon as possible. Also check Introducing the new Microsoft Teams, now in preview.