You can get initial support (instructions for use, FAQ etc.) for using SIS from the materials of this environment of SIS information and help. Guides for different user groups and other SIS information can be found on the following pages: Faculties have SIS coordinators and advisers whom you can approach with questions and problems about using the SIS. In the case of problems related to usernames and passwords, call the UT IT helpdesk, phone 737 5500 (8–17 on working days) or send a message. Before approaching them, you can also read the IT helpdesk instructions; you may find help from there already. When asking for help, always describe the problem as precisely as possible. When asking for help by e-mail, you can also use screenshots to describe the problem. |