You can get initial support (instructions for use, FAQ etc.) for using SIS from the materials of this environment of SIS information and help. Guides for different user groups and other SIS information can be found on the following pages:
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When having problems with or questions about SIS contact us at ois.tugi@ut.ee. |
In the case of problems related to usernames and passwords, call the UT IT helpdesk, phone 737 5500 (8–17 on working days) or send a message. Before approaching them, you can also read the IT helpdesk guidelines; you may find help from there already. When asking for help, always describe the problem as precisely as possible. When asking for help by e-mail, you can also use screenshots to describe the problem. | Info |
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When asking for help, always describe the issue as precisely as possible. - What seems to be the problem?
- What were you doing in the SIS before you noticed the issue?
- Are you shown an error messages? Which ones?
When asking for help by e-mail, you can also use screenshots to describe the problem. |
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