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In this guide, you can find instructions on what to do if you already have a Google account associated with your UT email address.

Google Workspace for Education is not yet fully implemented at the University of Tartu. This means the services are only partially available, and access is restricted. Furthermore, current manuals are continuously being updated and subject to change.

The UT Google Workspace account cannot use all Google applications that are usually available with a personal account. For example:

  • Gmail is not available, as Outlook is used in UT.
  • Google Meet is not activated, as Microsoft Teams and Zoom is used in UT.
  • Google Calendar is not available, Outlook and Teams is used in UT.

These restrictions result from UT's internal regulations and the service package managed by the IT department.

NB! Before transferring your account, please make sure that you have exported all content from Gmail, Meet, and Calendar.

If you already have a Google account associated with your UT email address

There are two possible solutions:

  1. The user wishes to transfer their account to UT Google Workspace and is invited to join.

    1. In the email, the user can choose to join by pressing Transfer account.
    2. To confirm agreeing to the terms of Google Workspace, click Upgrade my account.
    3. The account is transferred to Google Workspace.
      1. All the rules and restrictions are applied.

For more information, check Google Workspace for Education.

The you do not want to merge an existing account with the Google Workspace environment

  1. Contact IT helpdesk by submitting a ticket to here.
  2. If you do not wish to transfer their account to Google Workspace (either by choosing Decline request in the previous section or by any other means).
    1. The administrator creates a new blank account in the Workspace environment in the format firstname.lastname@ut.ee.
    2. The user's old account name is changed to firstname.lastname%ut.ee@gtempaccount.com.
    3. User logs into their account using this temporary credential.
      1. The password remains the same.
      2. If the user is already logged in, they must sign out first.
    4. When users log in, they are asked to change their email address.
      1. Must be new/unused and not use ut.ee domain.
    5. After the address has been successfully changed, the process is completed.
      1. After changing the address, one should sign out from their account on all of their devices and then log in again (on Android devices, the account must temporarily be removed from the device and then added again).
      2. All the other data, settings and files on the account remain as they were - the only change is the email address/username.
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