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Setting up the VPN connection

  1. Open your web browser and enter the url https://tunnel2.ut.ee.

  2. Enter your UT username and password. Click LOG IN.
  3. Click the link Download Mac 32/64 bit GlobalProtect agent to download GlobalProtect VPN software to your computer.

  4. Launch the installer and follow the instructions on the screen.
    In the Do you want to allow downloads on "tunnel2.ut.ee" window, click Allow.

Establishing a VPN connection

  1. To establish a VPN connection, you need to have GlobalProtect software installed on your computer.
  2. Launch the GlobalProtect software, an icon will appear at the notification area.
  3. In the Portal field, enter "tunnel2.ut.ee" and click Connect.
  4. Fill the fields as following: 
    1. Kasutajanimi: UT username.
    2. Salasõna: UT password.
    3. Click Connect.
  5. GlobalProtect VPN is connected successfully.

Disconnecting the VPN connection

  1. To disconnect an active VPN connection, click on the GlobalProtect icon (an icon at the notification area).
  2. Click Disconnect.

Updating VPN client

  1. GlobalProtect VPN client software is updated centrally.
  2. If the client software update is available, the user gets notified about the newer version. Click Download.

  3. After the update has been downloaded, click Install.

VPN stuck during connecting

Enable Palo Alto Networks as a trusted developer.

  1. From your Mac endpoint, launch System Preferences.
  2. Open the Security & Privacy preferences and then select General.
  3. Click the lock icon on the bottom left of the window to make changes and modify preferences.
  4. When prompted, enter your Mac User Name and Password and then Unlock the preferences.
  5. Click "Allow" next to the message "System software from developer "Palo Alto Networks" was blocked from loading."

    Illustration of the GlobalProtect server certificate error

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