In this guide, you will find instructions about data solutions for distance work.
What is the adequate data connection speed?
General recommendation - at least 10 Mbps per person working remotely
- A 2 Mbps connection is sufficient for Teams
- See https://docs.microsoft.com/en-us/microsoftteams/prepare-network#bandwidth-requirements
- Study solutions:
- the current recommendation of 50/50 Mbps is sufficient, but it also works with less
We recommend https://speedtest.net to test your internet connection speed
- in the case of live streaming, in addition to upload and download speed, ping plays a role, which should not exceed 10ms
NB! If possible, prefer a cable connection
Fixed connection should be the first preference for using the Internet
Telia instructions:
- If you have a fixed internet connection at home, you can temporarily increase the speed if you wish, but it depends on the location and technology.
- In the optical network it is always possible, in the copper network it depends on the situation (including the length of the customer's line).
- Each user can change the speed themselves in Telia's self-service portal or, in the case of Telia TV, in the TV remote: My services >> Internet. If necessary, a private customer can call Telia's helpline 123 to ask for help.
- If you do not have a permanent internet connection at home, you can check whether and at what speed you can get the service at home in Telia's self-service environment https://www.telia.ee/era/koduinternet/; if suitable, you can also order a connection in the same environment.
https://www.levikom.ee/ - you can also find out here whether and how quickly they could provide a connection
Instructions for communication devices
If a UT employee has a device with card capability, but it does not yet have a SIM card, we recommend adding it there.
- If you want a SIM card, please an e-mail to to helpdesk@ut.ee.
- Adding a data card does not incur additional costs in terms of the subscription fee.
Telia: If a UT employee's home is not suitable for using the internet with their existing mobile device and a fixed connection is not available:
- as an alternative, we recommend purchasing a 4G pocket router from the Telia e-store at a discounted price of €49
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