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In this guide, you will find instructions on the validity of the University of Tartu user account.

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From 19.06.2025, the following user account validity periods will apply:

  • The user account validity of visiting students, medical residents, external students and continuing education students studying standard subjects will be extended for 30 days after the end of study relationship;
  • The user account validity of students will be extended for 90 days after exmatriculation.

After the end of an employment or study relationship, the university retains the former employee's email inbox in archived form for two years, and the former student's inbox for one year from the closing of the mailbox, unless the university and the user agree otherwise. The user is given access to the archived e-mail box, which is justified by the decision of the head of the structural unit where the user was employed and the head of digital development.

Access to the University of Tartu services is provided to the staff, students and guests through a user account. The user account identifies the user through personal data provided to the University. This allows providing different access levels for using the information systems and the computer network at the University of Tartu.

The user account is universal, which means that one username and password is used for all the information systems (except mailing lists).

The user account is automatically generated for a employee, student, external student and visiting student.

For additional information, please contact helpdesk.

Guides

The user accounts are valid until the end of a study or a work relationship with the University of Tartu.

A student's user account is provided for one year. The account's period of validity will be extended at the beginning of every academic year, if it is noted in the Study Information System (ÕIS), that he or she is continuing his or her studies.

When the student is no longer studying in the university, his or her user account will be suspended.

NB! When a student is no longer studying at the University of Tartu, his or her account will no longer have access to the University of Tartu information systems (i.e Study Information System or ÕIS).

The information about continuing or discontinuing studies is taken from the Study Information Systems (ÕIS). In case you have received an e-mail stating, that your user account will be closed, we suggest you check your status from the Study Information System (ÕIS). If the information there states, that you are no longer studying, please contact the dean's office at your faculty. When the dean's office has corrected the information, please contact the Information technology office (Uppsala 10, first floor, left side of the building), where your account will be reopened.

The user account for a member of staff is valid until the employment contract expires or is terminated.

The user account for a guest is valid until end of guest status relationship.

When your work or study relationship has expired, the user account can be retained through a guest status.

To apply for a guest status, you need to contact the person in charge of the department, that you are still working with. The head of said department will need to fill out our guest status form on which will be sent to the University of Tartu Helpdesk. The request must include the end date of the guest status relationship. 

The guest status can be provided for up to 2 years. After that time passes, you will need to go through the described process again.

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