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In this guide, you will find instructions for connecting via GlobalProtect VPN on a Windows operating system device.

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Guides


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titleInstalling the VPN client from the Software Center (UT domain computer)
  1. In order to open the Software Center, you can use the Start menu or search::
    1. Using the Start menu:
      1. Click the Start menu icon in the bottom-left side of your screen.
      2. Type Software Center and open the application by clicking on the Software Center icon.
    2. Using Search:
      1. Type Software Center into the search bar on the bottom-left of your screen.
      2. Open the application by clicking the Software Center icon.
  2. From the applications list, select GlobalProtect.
  3. To start the installation process, click the Install button.
  4. GlobalProtect has been successfully installed!


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titleInstalling the VPN client from the portal (non-domain computer)
  1. Go to https://tunnel2.ut.ee.
  2. Enter the username and password of your University of Tartu account (login with username and password).
  3. Click on the link Download Windows 64 bit GlobalProtect agent, to download the installer for your device.
  4. Launch the installer and follow the instructions on the screen.
    If you don't have permissions to install software, contact IT support.

  5. Click Next → Next → Next.

  6. In the end of the installation, you will see a confirmation, that GlobalProtect has been successfully installed. Click Close.


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titleEstablishing a VPN connection
  1. To establish a VPN connection, you need to have GlobalProtect software installed on your computer.
  2. Launch the GlobalProtect VPN software. Click on the downwards arrow on the right side of your screen Show hidden icons and select GlobalProtect.
  3. Click Get Started.
  4. Into the Portal field, enter tunnel2.ut.ee and click Connect.
  5. Enter the username and password of your University of Tartu account (login with username and password) and select Connect.
    Image Removed (in the format username@ut.,ee).
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  6. VPN is connected.


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titleDisconnecting the VPN connection
  1. To disconnect an active VPN connection, launch GlobalProtect by clicking on the downwards arrow on the right side of your screen (Show hidden icons) and select GlobalProtect.
  2. Click Disconnect.


Expand
titleUpdating the VPN client
  1. GlobalProtect VPN client software is updated centrally. If the client software update is available, the user gets notified about the newer version.
    To update the software, agree to downloading it by selecting Yes.
  2. Next, agree with the installation by clicking Yes.



IT helpdesk telephone number 737 5500

(short number: 5500)