Korduma kippuvad küsimused andmekaitse kohta

• Ole teadlik, et pilvepõhise teenuse puhul kasutatakse kolmanda isiku riist- ja tarkvara ning teenust pakutakse lepingu või koostöökokkuleppe alusel.
• Paljud tasuta teenused sisaldavad reklaame või nende osutamise käigus edastatakse isikuandmeid müügiks kolmandatele isikutele.
• Paljud videokoosolekute ja -loengute lahendused on pidevas arenduses ning neis leitakse tihti turvavigu. Tarkvara uuendatakse enamasti pidevalt, kuid vanemad versioonid võivad sisaldada ohtlikke turvaprobleeme, mida pahalased on ka kurjasti ära kasutanud.
• Internetis on hakanud levima mitme tuntud tarkvara põhjal loodud võltsitud tarkvarapaketid, mis sisaldavad lisaks algsele tarkvarale kurjategijate lisatud pahavara.

     Turvalisuse tagamise soovitused

• Kui Sinu plaanitav videokoosolek või -loeng sisaldab tundlikku infot, mille avalikuks tulek tekitab märkimisväärset kahju, vaata pilvepõhise teenuse leping või koostöökokkulepe üle ja hinda võimalikke riske. Kui kahtled, küsi nõu arvutiabist!
• Võimaluse korral pea oma videokoosolekuid ja -loenguid privaatsena. Näiteks saad lubada juurdepääsu vaid isikutele, kellel on Tartu Ülikooli kasutajatunnus. Ära luba võõrastel koosolekuga liituda.
• Ära jaga veebilinke oma privaatsetele koosolekutele või loengutele sotsiaalmeedia kanalite kaudu. Kasuta sellise info levitamiseks vaid ülikooli e-posti ja sisemisi veebikanaleid.
• Kui koosolek toimub laiemas osalejate ringis, kontrolli, kes saavad koosolekuga liituda ning kellel on õigus ekraanipilti jagada. Uuri, kuidas saab koosolekult eemaldada võõraid või ka ekslikult ühendunud isikuid. Vajaduse korral loe juhendeid või küsi nõu arvutiabist.

• Huvitavad materjalid: https.aki.ee
  
• Euroopa Andmekaitseenõukogu juhised 

Frequently asked questions of data protection 

Data protection 

• In matters of data protection at the University of Tartu, consult Senior Specialist of Data Protection Terje Mäesalu: 
  • phone: +372 737 5119 
  • e-mail: terje.maesalu@ut.ee 

What is personal data breach?

• Personal data breach means unlawful or accidental destruction, inaccessibility or unauthorized access and disclosure of data (GDPR art 4 (12)). 

• It is a breach of security requirements, where the cause may be both an accidental  mistake of the employee or an external threat (hackers or cybercrime).

• Report the incident immideately, contacting  in the following order: 

1. IT Helpdesk, +372 737 5500; 
2. Senior Specialist of Data Protection Terje Mäesalu, +372 5542466
3. Chief Information Security Officer Risto Rahu, +372 5305 5032 

• Personal data breach may:
  • be harmful to the privacy of persons (eg disclosure, destruction, alteration, including identity theft, financial or property damage, damage to reputation, etc.) and
  • endanger the safety of persons.

Rules and requirements 

• Keep informed of the rules of data protection
• Vt https://siseveeb.ut.ee/et/tugitegevused/delikaatsete-isikuandmete-t%C3%B6%C3%B6tlemine
• vt ajaajamiseeskiri 
• wiki juhised
• when neceassary consult Senior Specialist of Data Protection 

Data security 

• Be aware of data you hold in connection with your duties and ensure the security of data.
• If the data given to you to perform a task are no longer needed, delete them from your computer. 

Computer security 

• If you work at university, use the university computer only for the purposes of the university and for processing personal data.
• Do not keep work information on a personal device for longer than necessary for remote work.
• Don't download personal information that contains personal data to your computer.

• When you leave your computer, lock the screen. For Windows PC, hold down the Windows key and tap on the L key.  

• If you work in a place where other people can see what is on your computer screen, we recommend using a privacy filter on your screen. 

• Never leave your laptop unattended or in an unlocked room outside the office. If the device is stolen, immediately inform IT Helpdesk and change your password as soon as possible for security reasons. 

• If you suspect that you may have run a program or opened a document containing malware (unusual error message, disturbing ads, etc.), contact IT Helpdesk immediately. 

• When you send an e-mail, select the recipients carefully – check whether all recipients need to be involved (especially when you reply to an e-mail) and whether the recipients' e-mail addresses are correct. 
• Be careful to send the letter to the right addressee.
• If you receive an e-mail from a person or a company you do not know, use caution when opening attachments and web links in the message. If necessary, consult IT Helpdesk. 
• If you receive an e-mail which tells you to update your password, be careful and, if necessary, consult IT Helpdesk. 
• If you have opened a suspicious link, immediately contact IT Helpdesk. 

Recommendations for securing cloud-based video conferencing and video lectures

• The cloud-based service uses third-party hardware and software and service is provided to end users under a contract or partnership agreement.
• Many free services contain advertisements or transfer personal information for sale to third parties.
• Many video conferencing and video lecture solutions are still under development and often contain security flaws. Software is being developed, but older versions may contain dangerous security issues that have been exploited by malicious people.
• Counterfeit software packages based on a number of well-known software programs, which contain malware added by criminals in addition to the original software, have become widespread on the Internet.

      Security recommendations

• If your scheduled video meeting or video lecture contains sensitive information that should cause significant harm to the public, review the cloud-based service agreement or collaboration agreement and assess the potential risks. If in doubt, seek advice from IT Helpdesk!
• If possible, organise your video meetings and lectures in private mode. For example, restrict access to a meeting or lecture to persons with a University of Tartu username. Do not allow strangers to join the meeting.
• Do not distribute web links to your private meetings or lectures through social media channels. Use only the university’s e-mail and internal web channels to disseminate such information.
• If the meeting is with a wider audience, check who can join the meeting and who has the right to present or share screen. Find out how you can remove strangers or mistakenly connected parties from the meeting. If necessary, seek help from user manuals or call IT Helpdesk.

Workplace/office security 

• If you see a suspicious person on the premises, find out who they are and where they want to go.
• If necessary, inform the UT security service of your suspicions at +372 737 5111. 

What to do in case of cybersecurity incident

• A cybersecurity incident is an unwanted or unexpected information security event or events, which may harm the operations of the organisation or compromise data security. 
•  Report the incident as soon as possible, contacting the ITO in the following order: 
• IT Helpdesk, +372 737 5500; 
• Chief Information Security Officer Risto Rahu, +372 5305 5032; 
• Head of Infrastructure Imre Lall, +372 522 8381; 

Raising awareness of cybersecurity 

Interesting information is available at https.aki.ee

European Data Protection Board quidelines