| Question | Answer |
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| 1 | Which email address are you speaking about? | |
| 2 | Who has the right to use the university's e-mail address?Whose email address is normally created automatically and who has a separate request? | - University members have the right to use the university's e-mail address.
- The members of the University are listed in the Statutes of the University and include the members of the University Council, the Rector, students, employees, doctoral residents, professors emeritus, associate professors emeritus, honorary doctors and honorary members
- E-mail addresses are automatically created for employees, students, international students, external students, visiting students and international visiting students.
- Other persons entitled to the account due to membership include members of the University Council, the Rector, doctoral residents, professors emeritus, associate professors emeritus, honorary doctors and honorary members.
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| 3 | What if a student has several names or surnames? | - If a student has several names or surnames (or both), the email address is created using all of them. The names are separated by a full stop.
- E.g. name1.name2.name3.surname1.surname2@ut.ee
- A student can apply for a shorter email address by contacting the IT helpdesk. All such requests are considered case by case.
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| 4 | Which software solution is used for the email account? | - The email addresses are created in the Microsoft Office 365 environment and allow the students to use the full range of Microsoft Office 365 solutions, including Teams and SharePoint.
- The created email address forms an integral part of the university’s information system
- For instance, the account will allow using collaboration calendars, add students to Office 365 groups and enable students to receive different notifications sent by the information system
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| 5 | Can the emails be forwarded to my personal email address? How? | |
| 6 | How and in which format can I keep the contents of this inbox after graduation? | - In justified cases (and if the person has been identified), the inbox can be transferred in the corresponding Exchange archive format (*.pst)
- The email archive is retained for two years
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| 7 | Are students obliged to use the @ut.ee email address for communication within the university? | - No, for now, there is no obligation to use only the ut.ee email address within the university
- However, using the ut.ee email address is recommended, as it simplifies the organisation of communication between the learner and the university.
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| 8 | How long can I use the email address? | - You can access the UT email account while studying at the university. Access will be removed after your last semester.
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