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In this guide, you will find instructions on how to clean data from your old device during digital cleaning.

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Introduction

During digital cleanup, it is also possible to throw away an old device, be it a phone or a computer or some other device. This guide shows you how to clean your phone and computer of personal or work data before throwing away the device.

Guides

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Guidelines
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Extra material
Windows computer cleaning
  • Windows devices have a function called Reset this PC, which reverts the PC back to the factory settings.
  • To use this function have to search for "Reset this PC" in Windows Start menu or the search bar.
  • Select Get started.
  • You are presented with two choices:
    • Keep my files - Removes apps and settings, but keeps personal files.
    • Remove everything - Removes all of your personal files, apps and settings.
  • Choose Remove everything. NB! This removes all files, apps and settings. Make sure to back up your files!
  • Antoher way to clean out your data is to just go through all folders, desktop, downloads folder etc. and delete data manually. This might take more time if you have a lot of data.
  • Make sure to also empty the Recycle bin because every deleted item is first put into the Recycle bin so you could recover the deleted item if needed.

For more information, check: Give your PC a Fresh Start

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titleMac computer cleaning

For a Mac computers,  there is a good guide on the Apple support page about cleaning your computer: Erase your Mac and reset it to factory settings.


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titleAndroid phone cleaning

For Android phones, there is a good guide here: How to perform Factory Reset on Android smartphone?


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titleiPhone cleaning

For iPhones, there is a good guide here: iPhone User Guide - Erase iPhone.



IT helpdesk telephone number 737 5500

(short number: 5500)