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Introduction
Frequently asked questions about mailing lists.
FAQ
FAQ | Instructions | ||||||
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1 | To whom does the University of Tartu offer the service of using the mailing list? | The mailing list service is primarily offered to employees and students of the University of Tartu. However, the university may also provide a mailing list service to other organizations related to educational and research activities. The mailing list is created and closed through the system on the basis of a request sent to the information security manager. The request must include information about the mailing list's purpose, name, and responsible user. Also check these instructions. | |||||
2 | Why are the letters from the mailing list no longer with the actual Sender (From) email address, but with the list address? | The logic of sending out list letters from the list server has been changed to ensure better delivery of e-mails. As a result, e-mails from e-mail lists are sent from the list address and a Reply-To address with the actual e-mail sender's e-mail address is added. For example, the Sender (From) is listname@lists.ut.ee and the Reply-To address is firstname.lastname@ut.ee (actual sender), if before there was only Sender (From) firstname.lastname@ut.ee. If the list letter does not have a Reply-To address, it can be set from the SYMPA administration interface: Administration -> Send/receive settings -> Reply-To address -> value -> set to "sender". | |||||
3 | Why do some mailing list addresses have request at the end? | The request part of the mailing list at the end indicates a separate mailing list, with which it is possible to contact the owners and moderators of the list. These mailing lists are created in addition to the general mailing list address. For example, the general mailing list address is listname@lists.ut.ee, and a separate mailing list for contacting owners and moderators is listname-request@lists.ut.ee. | |||||
4 | What is the number of errors and why do I receive messages that the number of errors is too high in the list? |
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5 | Who belongs to the mailing list hierarchy? |
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6 | Why doesn't my letter go to the list? |
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7 | How to change the owner of a mailing list? |
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8 | Why can't I enter the online environment of the mailing list? |
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9 | How to change the name of the mailing list? | To do this, the privileged owner of the mailing list must enter the SYMPA web environment and go to his list. Then press the option "Administration", then "Change list name" and enter the name of the new mailing list. In order for the name of the mailing list to actually change, the listmaster must first approve it. The list name change request is automatically forwarded to the list manager for approval. | |||||
10 | How do I block email addresses from writing to the mailing list? | To do this, the owner of the list must go to the SYMPA web environment and go to his list. Then "Administration" and "Blacklist" and add email addresses or domains that you want to block, following the syntax rules. | |||||
11 | How to add footer to mailing list? | The letter footer can be added while on the list management page: Administration -> Change list settings -> Letter templates -> Edit Letter footer. For example, add a link to unsubscribe from the list in the footer of the letter:
This footer will be sent as a MIME attachment, which means that some users, depending on what program they use to read their mail, may see this leave information as an attachment, or it may be not immediately readable. |