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In this guide, you can find instructions about changing the password of your University of Tartu user account.

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We suggest changing your account's password at least once a year.

The new password must contain at least 9 symbols. You must use upper- and lowercase letters and  numbers or special characters in the new password. It is recommended, that new password has to differ from the last one at least by 3 symbols. 

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titlePassword requirements

NB! Under no circumstances should any old (already used) password be reused! We strongly recommend that you use one password for only one environment (information system). We recommend using password management software to manage different passwords.

  • A good password is updated at least once in a year.
  • Password must contains at least 9 symbos and at least one uppercase letter, one lowercase letter and one number or special symbol.
  • Do not use characers like ö ä õ ü. You might find yourself using a keyboard, which does not have these letters on it's layour.
  • The password must be different from your username. 
  • The password must not be easily guessed using a dictionary, so it must contain at least two different words or consist of one word with at least five other characters added
  • To memorize the password, use a combination of words or even a sentence, which doesn't make sense or which has parts of it misspelled on purpose. We also suggest replacing some of the letters with numbers (for example: password > Tyyl3K23vurr).


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titleHow do I change my password?

You can change your password at https://passwd.ut.ee/.

When changing the password, you will need to use the new password in all the systems.

NB! After successfully changing the password, you may experience issues when logging in to certain services. The change will be registered in different systems in about 15 minutes. During that time, you may be able to log in using your old and your new passwords. Do not be alarmed, after the synchronization has finished, only the new password will be valid.


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titleI forgot my password - what do I do?

If you have an Estonian ID-card, mobile-ID or you are using the Smart-ID service, you can use those to change your password at https://passwd.ut.ee/.

If you do not have an Estonian ID-card, mobile-ID or a Smart-ID, please contact the information technology office IT helpdesk. You will need a valid ID with a picture (passport, driver's license etc).

You can contact the information technology office helpdesk via e-mail arvutiabi@ut.ee, phone 737 5500 or in person at Uppsala 10.

Check the IT helpdesk working hours here: IT helpdesk.


IT helpdesk telephone number 737 5500

(short number: 5500)