User account validity

Access to the University of Tartu services is provided to the staff, students and guests through a user account. The user account identifies the user through personal data provided to the University. This allows providing different access levels for using the information systems and the computer network at the University of Tartu.

The user account is universal, which means that one username and password is used for all the information systems (except mailing lists).

The user account is automatically generated for a employee, student, external student and visiting student.

For additional information, please contact the helpdesk by phone +372 737 5500 (5500) or e-mail arvutiabi@ut.ee.

When will my user account expire?

The user accounts are valid until the end of a study or a work relationship with the University of Tartu.

A student's user account is provided for one year. The account's period of validity will be extended at the beginning of every academic year, if it is noted in the Study Information System (ÕIS), that he or she is continuing his or her studies.

When the student is no longer studying in the university, his or her user account will be suspended.

NB! When a student is no longer studying at the University of Tartu, his or her account will no longer have access to the University of Tartu information systems (i.e Study Information System or ÕIS).

The information about continuing or discontinuing studies is taken from the Study Information Systems (ÕIS). In case you have received an e-mail stating, that your user account will be closed, we suggest you check your status from the Study Information System (ÕIS). If the information there states, that you are no longer studying, please contact the dean's office at your faculty. When the dean's office has corrected the information, please contact the Information technology office (Ülikooli 18a, first floor), where your account will be reopened.

The user account for a member of staff is valid until the employment contract expires or is terminated.

The user account for a guest is valid until end of guest status relationship.

Retaining the user account at the end of your study or work relationship

When your work or study relationship has expired, the user account can be retained through a guest status.

To apply for a guest status, you need to contact the person in charge of the department, that you are still working with. The head of said department will need to fill out our guest status form on which will be sent to the University of Tartu Helpdesk. The request must include the end date of the guest status relationship. 

The guest status can be provided for up to 2 years. After that time passes, you will need to go through the described process again.