In this guide, you will find instructions about data solutions for distance work.
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What is the adequate data connection speed?
General recommendation - at least 10 Mbps per person working remotely
- A 2 Mbps connection is sufficient for Teams
- See https://docs.microsoft.com/en-us/microsoftteams/prepare-network#bandwidth-requirements
- Study solutions:
- the current recommendation of 50/50 Mbps is sufficient, but it also works with less
We recommend https://speedtest.net to test your internet connection speed
- in the case of live streaming, in addition to upload and download speed, ping plays a role, which should not exceed 10ms
NB! If possible, prefer a cable connection
Fixed connection should be the first preference for using the Internet
Telia instructions:
- If you have a fixed internet connection at home, you can temporarily increase the speed if you wish, but it depends on the location and technology.
- In the optical network it is always possible, in the copper network it depends on the situation (including the length of the customer's line).
- Each user can change the speed themselves in Telia's self-service portal or, in the case of Telia TV, in the TV remote: My services >> Internet. If necessary, a private customer can call Telia's helpline 123 to ask for help.
- If you do not have a permanent internet connection at home, you can check whether and at what speed you can get the service at home in Telia's self-service environment https://www.telia.ee/era/koduinternet/; if suitable, you can also order a connection in the same environment.
https://www.levikom.ee/ - you can also find out here whether and how quickly they could provide a connection
Telia mobile instructions
Telia instructions:
- It is possible to reply to this SMS and order an additional capacity of preferably 15 GB.
- There is no additional charge for this. Unfortunately, the SMS in the system has a general content that refers to an additional fee, which does not apply to UT.
- In general, 48 GB should satisfy the needs of the majority of users for work and studies.
- However, if you use a lot of multimedia (Youtube, etc.), this capacity may prove to be insufficient, and then it is necessary to order additional capacity in increments of 15 GB.
Instructions for communication devices
If a UT employee has a device with card capability, but it does not yet have a SIM card, we recommend adding it there.
- If you want a SIM card, please an e-mail to to helpdesk@ut.ee.
- Adding a data card does not incur additional costs in terms of the subscription fee.
- If there is only a data card, the monthly fee for the data card is €1.80.
Telia: If a UT employee's home is not suitable for using the internet with their existing mobile device and a fixed connection is not available:
- as an alternative, we recommend purchasing a 4G pocket router from the Telia e-store at a discounted price of €49
- https://pood.telia.ee/ruuterid/ruuter-Huawei-E5573C/E5573CS-TELIA
- At the moment, there are enough of these routers, but the situation may change.
- Galdor Grupp OÜ offers a router https://www.galador.ee/1772-ruuterid/7375564-huawei-e5573cs-322-cellular-network-modem-router
- This router takes about a week to ship.Pocket router ZTE MF937 4G